Fidelity Services Group is hiring a Sales Assistant in Johannesburg. Grade 12 and PSIRA Grade B required. Apply before 14 August 2026 for this permanent job.
Fidelity Sales Assistant Vacancy 2026: Apply for Sales Assistant Jobs in Johannesburg
Are you searching for Fidelity Services Group vacancies, Sales Assistant jobs in Johannesburg, or administrative jobs in Gauteng? Fidelity Services Group is offering an opportunity for a Sales Assistant to join its team in Johannesburg, Gauteng.
The position is based within the FSS Robertville division and is advertised as a permanent position. The role is suitable for an experienced administrative professional who can provide high-level support to the Sales department, coordinate meetings, manage documentation, assist with quotations and purchase orders, and help resolve client queries.
According to the vacancy information provided, the Fidelity Sales Assistant closing date is 14 August 2026.
This opportunity may appeal to candidates with Grade 12, strong Microsoft Office skills, administrative experience and the ability to work effectively under pressure. Applicants must also meet the company’s experience and PSIRA requirements.
Fidelity Sales Assistant Vacancy 2026 – Quick Overview
| Job Details | Information |
|---|---|
| Company | Fidelity Services Group |
| Position | Sales Assistant |
| Division | FSS Robertville |
| Location | Johannesburg, Gauteng |
| Employment Type | Permanent |
| Experience Level | Experienced / Entry-level classification listed |
| Industry | Security and Investigations |
| Functional Area | Administrative |
| Minimum Qualification | Grade 12 |
| Additional Qualification | Post-School Qualification advantageous |
| Professional Requirement | PSIRA Grade B |
| Closing Date | 14 August 2026 |
About Fidelity Services Group
Fidelity Services Group is a major company operating within South Africa’s security and services industry. The organisation provides a range of services and relies on professional employees across different business functions, including operations, administration, sales and customer support.
The Sales Assistant position plays an important supporting role within the Sales department. The successful candidate will assist Sales Consultants and management with administrative activities while helping ensure that clients receive professional and timely service.
This is not simply a basic office administration role. The successful candidate will need to manage several responsibilities simultaneously, communicate with different departments, assist with client queries and maintain accurate records.
What Does a Fidelity Sales Assistant Do?
A Sales Assistant supports the Sales department with the day-to-day administrative activities required to keep operations organised and efficient.
The successful candidate will work closely with Sales Consultants, management, clients and internal support departments.
Some of the responsibilities include managing quotations, purchase orders and sales orders, coordinating meetings, preparing correspondence, maintaining filing systems, handling telephone calls and assisting with client complaints.
The role requires someone who is organised, professional, detail-oriented and capable of managing deadlines.
Because the position involves confidential information and interaction with senior management and clients, professionalism and discretion are also important.
Fidelity Sales Assistant Requirements
Candidates interested in this Fidelity Services Group job must meet the requirements listed in the vacancy.
Grade 12
Applicants must have Grade 12.
A Matric certificate provides the minimum educational foundation required for the position.
Post-School Qualification
A post-school qualification is an added advantage.
Candidates who have completed relevant studies in areas such as business administration, office administration, management, sales or another related field may therefore strengthen their applications.
PSIRA Grade B
Applicants must have a PSIRA Grade B qualification.
This is an important requirement listed for the position and candidates should ensure that they meet the requirement before applying.
Previous Administrative Experience
The vacancy requires 3–5 years’ experience as an Assistant reporting to Senior Management.
This means the employer is looking for someone who understands the demands of supporting senior employees and managing a busy administrative environment.
Experience dealing with confidential information, correspondence, meetings, schedules and multiple priorities can be particularly valuable.
Microsoft Office Skills
Applicants must have advanced proficiency in:
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Strong Microsoft Office skills are important because the Sales Assistant will work with documents, spreadsheets, presentations, correspondence and other administrative information.
Excel skills may also be useful when managing sales-related information, quotations, orders and administrative records.
Communication Skills
The successful candidate must have above-average verbal and written communication skills.
The position involves regular interaction with clients, Sales Consultants, management and other departments.
Professional communication is therefore essential.
Key Performance Areas
The Fidelity Sales Assistant will be responsible for a wide range of administrative and sales-support duties.
Administration for Sales Consultants
One of the main responsibilities is providing administrative support to Sales Consultants.
This may involve preparing documents, managing correspondence, organising information and assisting Sales Consultants with administrative tasks.
The objective is to help the Sales team operate efficiently and ensure that administrative matters are completed accurately and on time.
Quotations and National Contracts
The successful candidate will assist with quotes and administration for National Contracts.
This requires attention to detail because quotations and contractual documentation can contain important financial and business information.
Candidates should be comfortable working with figures, documentation and deadlines.
Managing Client Queries
The Sales Assistant will also be expected to take ownership of escalated queries and ensure that they are resolved.
This includes working closely with staff members and relevant departments to identify problems and find solutions.
Applicants should therefore be confident when dealing with customers and capable of following up on outstanding issues.
Meeting Coordination
Another important responsibility involves coordinating meetings involving clients, management and staff members.
The successful candidate will be required to:
- Coordinate meetings
- Book appointments
- Communicate meeting arrangements
- Coordinate meetings through email and telephone
- Prepare or assist with agendas
- Record meeting minutes
- Distribute agendas and minutes on time
Strong organisational skills will be essential for managing this responsibility.
Taking Meeting Minutes
The Sales Assistant may be required to take minutes during meetings.
Accurate meeting minutes are important because they provide a written record of discussions, decisions and action items.
The vacancy states that minutes may need to be recorded on a daily, weekly or monthly basis, depending on business requirements.
Candidates should therefore have strong listening, writing and organisational abilities.
Typing Correspondence
The position also requires the employee to type correspondence when needed.
This could include internal communications, client-related correspondence and other documents required by the Sales department.
Good written English and attention to detail will be important when completing this responsibility.
Maintaining Filing Systems
The successful candidate will be responsible for maintaining the department’s filing systems.
Good document management helps ensure that important information can be located quickly when required.
Candidates should therefore be organised and comfortable managing large amounts of information.
Managing Documentation
The Sales Assistant will screen documentation and correspondence received by the department, prioritise it and obtain information from the relevant departments when necessary.
This requires good judgement and the ability to determine which matters require immediate attention.
Handling Telephone Calls
The role involves answering and screening calls to the department.
The employee may also provide telephonic assistance with problems or complaints that reach the Sales department.
Professional telephone etiquette will therefore be essential.
Receiving Visitors
The Sales Assistant may be responsible for screening and receiving visitors to the department.
This includes ensuring that clients are welcomed professionally and are comfortable while waiting.
Good interpersonal skills will be important when dealing with visitors and clients.
Purchase Orders, Quotes and Sales Orders
The position includes responsibility for the control of:
- Purchase orders
- Quotes
- Sales orders
Accuracy is extremely important when dealing with these documents because mistakes can affect customers, suppliers and internal business processes.
Skills and Personal Attributes
Fidelity is looking for more than qualifications. The successful candidate should also demonstrate strong personal and professional qualities.
Accuracy and Attention to Detail
The ability to work accurately is critical.
The Sales Assistant will handle quotations, orders, correspondence, minutes and other important documentation.
Even small errors can cause delays or misunderstandings, making attention to detail essential.
Financial Acumen
The vacancy also lists sound financial acumen as a desired competency.
Candidates should be comfortable working with financial information, quotations, orders and figures.
Organisation
Strong organisational skills will help the employee manage meetings, documentation, correspondence, schedules and deadlines.
Time Management
The Sales Assistant must be able to manage multiple responsibilities while meeting strict deadlines.
Good time management will be essential in a busy Sales environment.
Ability to Work Under Pressure
The successful candidate must be able to handle work-related stress and perform effectively under pressure.
Sales departments can involve urgent client requests, deadlines and multiple competing priorities.
Teamwork
The role involves working with Sales Consultants, management, clients and various support departments.
Being a strong team player will therefore be important.
Initiative
Fidelity is looking for someone who can take initiative and work independently.
The employee should not always have to wait for instructions before identifying and addressing administrative issues.
Confidentiality
The role requires sensitivity when dealing with confidential matters.
Candidates should understand the importance of keeping business, client and employee information confidential.
Professional Communication
Professional written and verbal communication is another important requirement.
The Sales Assistant will represent the department when communicating with internal and external stakeholders.
Who Should Apply for the Fidelity Sales Assistant Job?
This opportunity may be suitable for candidates who have experience working as an administrative assistant, personal assistant, sales administrator, office administrator or executive assistant.
Candidates who have previously supported senior management may be particularly well suited to the position because the vacancy specifically requires 3–5 years’ experience as an Assistant reporting to Senior Management.
You may want to consider applying if you have:
- Grade 12
- PSIRA Grade B
- Strong Microsoft Office skills
- Advanced Excel knowledge
- Excellent communication skills
- Administrative experience
- Sales administration experience
- Experience supporting senior management
- Strong organisational abilities
- Good time-management skills
- The ability to work under pressure
- Strong attention to detail
- Professional interpersonal skills
How to Prepare Your CV for Fidelity Jobs
If you are applying for the Fidelity Sales Assistant vacancy, your CV should be tailored specifically to the requirements.
Start with your most relevant qualifications and experience.
If you have worked as an assistant to senior management, make this clear in your employment history.
Your CV should also highlight experience involving:
- Meeting coordination
- Diary or appointment management
- Taking minutes
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Sales administration
- Quotations
- Purchase orders
- Customer service
- Client queries
- Document management
- Filing systems
- Telephone communication
Avoid sending a generic CV that does not demonstrate how your experience matches the advertised position.
Fidelity Sales Assistant Closing Date
The advertised closing date is 14 August 2026.
Job seekers interested in the position should make sure they submit their applications before the closing date and carefully follow the official application instructions.
Candidates should also ensure that their contact information is correct and that their CV contains accurate employment and qualification details.
According to the vacancy information, if applicants are not contacted within 10 working days from the closing date, they should regard their application as unsuccessful.
Important Information for Applicants
Fidelity Services Group states that it reserves the right not to make an appointment to any advertised position.
The company also indicates that preference is given to existing employees, with selection based on merit, while historically disadvantaged candidates and Black female candidates are encouraged and supported in accordance with its transformation policy.
Applicants should therefore ensure that they meet the stated requirements and provide accurate information in their applications.
Frequently Asked Questions
What position is Fidelity Services Group hiring for?
Fidelity Services Group is recruiting for a Sales Assistant position within its FSS Robertville division.
Where is the Fidelity Sales Assistant job located?
The position is based in Johannesburg, Gauteng.
Is the Fidelity Sales Assistant position permanent?
Yes. The vacancy is advertised as a permanent position.
What qualification is required?
Applicants must have Grade 12. A post-school qualification is an added advantage.
Is PSIRA required?
Yes. The vacancy specifically lists PSIRA Grade B as a requirement.
How much experience is required?
The vacancy requires 3–5 years’ experience as an Assistant reporting to Senior Management.
What computer skills are required?
Candidates must have advanced proficiency in Excel, Microsoft Word and PowerPoint.
What will the Sales Assistant do?
The employee will provide administrative support to Sales Consultants, assist with quotations and national contracts, coordinate meetings, prepare minutes and correspondence, maintain filing systems, handle calls, assist with client queries and manage purchase orders, quotes and sales orders.
When does the vacancy close?
The listed closing date is 14 August 2026.
Final Thoughts
The Fidelity Sales Assistant vacancy presents an opportunity for an experienced administrative professional to join a major organisation in the security and investigations industry.
The position combines sales administration, office administration, customer service, document management and executive support. Because the role involves working with Sales Consultants, management, clients and multiple support departments, candidates will need to demonstrate strong communication, organisation and multitasking abilities.
The employer is looking for someone who can work independently while also contributing effectively to a team. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint, are important, while the ability to work under pressure and meet strict deadlines will also be valuable.
If you meet the Grade 12, PSIRA Grade B and experience requirements, this could be a worthwhile opportunity to consider.
Remember to tailor your CV to the advertised requirements, highlight your administrative and senior-management support experience, and ensure that your application is submitted before the 14 August 2026 closing date.
For more Fidelity vacancies, administrative jobs, sales jobs, security jobs, Grade 12 opportunities, permanent jobs and employment opportunities in Gauteng, continue visiting GoIntern.co.za regularly.
