Are you looking for Call Centre Agent job in Johannesburg, entry-level jobs for matriculants, or exciting sales vacancies in Gauteng? Rosebank College, part of the prestigious ADvTECH Group, is currently recruiting a Call Centre Agent to join its dynamic team in Johannesburg, Gauteng.
This permanent position offers an excellent opportunity for individuals who are passionate about sales, customer service, student recruitment, and helping young people achieve their educational goals. If you have a Matric certificate and at least one year of sales experience, this could be the ideal opportunity to build a rewarding career in the education sector.
Applications close on 30 June 2026, so interested candidates are encouraged to apply as soon as possible.
About Rosebank College
Rosebank College is a leading private higher education institution in South Africa and forms part of the ADvTECH Group, Africa’s largest private education provider. Established in 1909, the institution has grown significantly and currently serves more than 30,000 students nationwide.
The college is renowned for its commitment to academic excellence, innovation, and student success. By joining Rosebank College, employees become part of an organization dedicated to transforming lives through education and creating opportunities for future generations.
Call Centre Agent Job Overview
Position Details
Job Title: Call Centre Agent
Company: Rosebank College (ADvTECH Group)
Location: Johannesburg, Gauteng
Job Type: Permanent
Industry: Education Management
Functional Area: Sales
Experience Level: Entry Level
Application Closing Date: 30 June 2026
This role is ideal for candidates seeking call centre jobs in South Africa, sales consultant vacancies, or permanent employment opportunities in Johannesburg.
Job Purpose
The primary purpose of the Call Centre Agent role is to recruit new students through effective communication, relationship management, and the implementation of Rosebank College’s student recruitment methodology.
Successful candidates will play a crucial role in promoting the Rosebank College brand, building relationships with prospective students, and helping them identify suitable academic programmes and career paths.
Key Responsibilities
1. Cold Calling and Lead Generation
One of the main responsibilities of the Call Centre Agent is engaging with prospective students through outbound calls.
Duties include:
- Contacting existing students for referrals.
- Communicating with parents regarding potential enrolment opportunities for siblings.
- Re-engaging inactive students from the database.
- Marketing Rosebank College programmes to prospective students.
- Building awareness of the Rosebank College brand.
Cold calling is an essential aspect of the position and requires confidence, persistence, and excellent communication skills.
2. Telephonic Consultations
The Call Centre Agent will conduct detailed consultations with prospective students.
Responsibilities include:
- Making first contact with prospective students.
- Introducing the Rosebank College brand and educational offerings.
- Scheduling telephonic interviews and consultations.
- Discussing career goals and educational aspirations.
- Explaining application processes and admission requirements.
- Answering questions regarding courses and qualifications.
- Providing guidance on available study options.
3. Student Recruitment
The successful candidate will assist students throughout their enrolment journey by:
- Capturing accurate student information.
- Advising students on suitable qualifications.
- Discussing career-focused study options.
- Providing information on application deadlines.
- Building trust and rapport with prospective students.
- Encouraging successful applications and registrations.
4. Customer Service Excellence
Providing exceptional customer service remains a critical part of the role.
The Call Centre Agent will:
- Address concerns professionally.
- Resolve student queries efficiently.
- Maintain positive relationships with prospective students and parents.
- Represent the Rosebank College brand positively at all times.
Minimum Requirements
Candidates interested in this vacancy must meet the following requirements:
Educational Qualifications
- Matric Certificate (NQF Level 4 Qualification)
- Sales Qualification (Advantageous)
Experience
- Minimum of 1 year sales experience
Applicants with experience in:
- Call centres
- Telemarketing
- Customer service
- Student recruitment
- Sales consulting
will have an added advantage.
Skills and Competencies Required
To succeed in this role, candidates should possess the following skills:
Strong Communication Skills
Excellent verbal communication is essential when engaging with prospective students and parents.
Customer Service Orientation
The ability to understand customer needs and provide helpful solutions is highly valued.
Time Management
Call Centre Agents are expected to manage multiple tasks efficiently while meeting recruitment targets.
Attention to Detail
Accurate data capturing and record management are critical aspects of the role.
Teamwork
The successful candidate should be able to collaborate effectively with colleagues and management.
Adaptability
The education sector continues to evolve, making flexibility and adaptability important qualities.
Ability to Work Under Pressure
Meeting deadlines and achieving recruitment goals requires resilience and determination.
Why Consider a Career as a Call Centre Agent?
Call centre careers remain among the most accessible and rewarding entry-level opportunities in South Africa.
Benefits include:
Career Growth
Many successful sales managers, recruitment specialists, and business leaders began their careers in call centres.
Transferable Skills
Employees develop valuable skills such as:
- Communication
- Negotiation
- Problem-solving
- Customer service
- Relationship management
Stable Employment
This permanent role offers long-term career stability with one of South Africa’s leading educational institutions.
Professional Development
Rosebank College provides an environment where employees can grow professionally while contributing to meaningful educational outcomes.
Why Work for Rosebank College?
Joining Rosebank College means becoming part of a respected institution with a strong reputation in higher education.
Employees enjoy:
- Working for a nationally recognized institution.
- Opportunities for career advancement.
- Exposure to the education sector.
- Professional growth opportunities.
- A supportive and collaborative workplace culture.
As part of the ADvTECH Group, employees also gain exposure to one of Africa’s largest private education networks.
Who Should Apply?
This opportunity is perfect for:
- Recent matric graduates with sales experience.
- Job seekers looking for entry-level jobs in Johannesburg.
- Individuals interested in education and student development.
- Customer service professionals.
- Sales consultants seeking career growth.
- Call centre agents looking for permanent employment.
Tips for a Successful Application
To increase your chances of success:
Update Your CV
Ensure your CV highlights:
- Sales achievements
- Customer service experience
- Communication skills
- Relevant qualifications
Prepare for Interviews
Practice answering questions related to:
- Sales techniques
- Customer service scenarios
- Handling objections
- Achieving targets
Demonstrate Passion
Show genuine enthusiasm for helping students achieve their educational goals.
Highlight Your Communication Skills
Employers value candidates who can engage confidently and professionally over the phone.
Application Closing Date
The closing date for applications is:
30 June 2026
Late applications may not be considered, so interested candidates should apply as soon as possible.
Final Thoughts
The Rosebank College Call Centre Agent vacancy presents an exciting opportunity for individuals seeking Johannesburg jobs, call centre vacancies, sales jobs in Gauteng, and entry-level permanent employment.
Working for a respected institution like Rosebank College allows you to develop valuable professional skills while helping students take the next step toward achieving their career goals.
If you meet the requirements and are passionate about sales, customer service, and education, don’t miss this opportunity to join one of South Africa’s leading higher education institutions.
How to Apply
Applications for this position can be submitted online through GoIntern.
Apply online at GoIntern.co.za before the closing date of 30 June 2026.
