Step-by-step guide to applying for Truworths’ Stores Learnership for Persons Living with Disabilities (Western Cape). Includes job details, requirements, tips, and online application instructions.
Are you a passionate individual living with a disability who wants to launch a career in fashion retail? The Stores Learnership for Persons Living with Disabilities (Western Cape) at Truworths is an excellent opportunity to gain valuable workplace skills, retail experience, and a pathway into permanent employment.
In this detailed guide, you’ll learn everything about this learnership — the requirements, responsibilities, benefits, and the exact steps you need to follow to submit a successful application.
1️⃣ About Truworths: Why This Learnership Matters
Truworths International is one of South Africa’s leading fashion retailers with hundreds of stores nationwide. The company is renowned for its stylish clothing, shoes, and accessories — but also for its commitment to inclusivity, skills development, and empowerment.
This learnership demonstrates Truworths’ dedication to providing persons living with disabilities with opportunities to gain hands-on retail experience, training, and exposure to customer service, sales, and store operations.
By joining this programme, you’ll be able to learn while you earn, improve your employability, and open doors to future positions within Truworths or other retailers.
2️⃣ Learnership Overview
Here’s a snapshot of the learnership details:
| Field | Details |
|---|---|
| Job Title | Stores Learnership for Persons Living with Disabilities (Western Cape) |
| Reference Number | TRU250820-4 |
| Business Area | Field Operations |
| Job Type | Learnership |
| Workplace Type | On-site |
| Location | Cape Town, Western Cape, South Africa |
| Closing Date | 30 September 2025 |
This is a retail learnership designed to give participants cross-training across different store areas. You’ll develop customer service, merchandising, and administrative skills — all critical for a career in retail.
3️⃣ Job Description and Key Learning Areas
The learnership prepares participants to work both on the sales floor and at the service desk of a retail outlet. You’ll interact with customers, handle stock, process sales, and maintain store standards.
Core Activities You’ll Be Trained In
- Customer Service: Assisting customers with finding merchandise and providing product information.
- Merchandising: Arranging and displaying stock according to MBP (Merchandising Best Practice) principles.
- Point of Sale (POS): Handling payments and purchases accurately.
- Opening New Accounts: Assisting customers with store account applications.
- Stock Control: Maintaining and controlling stock losses.
- Customer Security & Safety: Ensuring a safe shopping environment for all.
Programme Commitments
To succeed in this learnership, you’ll need to:
- Work a minimum of 120 hours.
- Show commitment to learning and completing logbooks.
- Prepare for and complete assessments successfully.
- Demonstrate a passion for retail and fashion.
4️⃣ Minimum Requirements
This programme is specifically targeted at persons living with disabilities who meet the following:
- Education: Minimum Grade 10.
- Interest: Genuine passion for fashion and retail.
- Availability: Ability to commit to at least 120 hours of work and training.
No previous work experience is required, making this an excellent entry point for those starting their careers.
5️⃣ Key Benefits of the Learnership
Participating in the Truworths Stores Learnership offers multiple benefits:
- Practical Retail Experience: Gain hands-on skills in sales, merchandising, and customer service.
- Recognised Training: Complete logbooks and assessments to become a competent cross-trained sales consultant.
- Career Growth: Build a foundation for permanent positions at Truworths or other retailers.
- Inclusive Environment: Work in a supportive space that values persons living with disabilities.
- Stipend: Many learnerships include a stipend to cover travel and living costs (confirm during application).

6️⃣ Preparing to Apply
Before applying, it’s important to prepare your documentation and personal profile to increase your chances of success.
Step 1: Update Your CV
Highlight:
- Your education (Grade 10 or higher).
- Any retail or customer-service experience (even informal).
- Skills like communication, teamwork, or stock handling.
- Mention your willingness to learn and passion for fashion.
Step 2: Prepare a Motivational Letter
Although not always required, a short motivational letter can help you stand out. Include:
- Why you’re interested in the learnership.
- How you plan to contribute to Truworths’ retail environment.
- Your enthusiasm for learning and completing the programme.
Step 3: Gather Supporting Documents
Prepare digital copies of:
- Your ID or passport.
- Proof of disability (if applicable).
- Your highest school qualification (Grade 10 certificate).
Step 4: Ensure Accessibility
Use a reliable email address and phone number. This is how Truworths will communicate with you about interviews or assessments.
7️⃣ How to Apply Online: Step-by-Step
Truworths lists its learnership opportunities on its official careers portal. Follow these steps carefully:
- Visit the Truworths Careers Website.
Open your browser and search for “Truworths Careers” or go directly to their careers page. - Search Using the Reference Number TRU250820-4.
Enter this number in the search bar to find the Stores Learnership for Persons Living with Disabilities (Western Cape). - Read the Full Job Advertisement.
Double-check the requirements, closing date, and location to ensure you’re eligible. - Click on “Apply.”
This will open the application form. - Create a Candidate Profile or Log In.
If you’re a first-time applicant, you’ll need to register your details on the Truworths system. - Complete the Application Form.
Enter your personal details, education background, and any relevant experience. - Upload Your Documents.
Attach your CV, motivational letter (if you have one), and supporting documents (ID, Grade 10 certificate, proof of disability). - Review and Submit.
Carefully check your application for accuracy before submitting. - Confirmation Email.
You should receive a confirmation email from Truworths acknowledging your application.
8️⃣ Tips to Make Your Application Stand Out
- Highlight Your Passion: Show enthusiasm for fashion and retail in your CV and motivational letter.
- Show Reliability: Mention your ability to work 120 hours and complete assessments.
- Demonstrate Customer Service Skills: Even informal experience counts (helping at family business, volunteering, etc.).
- Use Keywords: Include words from the job ad such as “merchandising,” “POS system,” “stock losses,” and “customer relationships.”
- Submit Early: Don’t wait until the closing date (30 September 2025). Early submissions often get noticed first.
9️⃣ What Happens After You Apply
- Screening: HR reviews applications to ensure minimum requirements are met.
- Shortlisting: Suitable candidates are shortlisted for assessments or interviews.
- Assessments: You may complete online or in-person assessments to measure your skills and potential.
- Interviews: If shortlisted, you’ll be invited to an interview focusing on your motivation and ability to learn.
- Acceptance: Successful applicants receive an offer to join the learnership.
🔟 Preparing for the Interview or Assessment
If you’re invited for an interview or assessment:
- Research Truworths: Know the company’s values, brands, and commitment to inclusivity.
- Understand the Learnership Content: Be familiar with the duties listed (sales, merchandising, POS).
- Practice Common Questions: “Why do you want to join this learnership?” “What interests you about fashion retail?”
- Be Professional: Dress neatly and arrive on time.
- Ask Questions: Show curiosity about the programme’s structure and support for persons with disabilities.
1️⃣1️⃣ Common Mistakes to Avoid
- Applying after the closing date (30 September 2025).
- Uploading an outdated CV or leaving out required documents.
- Not mentioning your passion for retail or willingness to learn.
- Using an unprofessional email address.
- Failing to check your inbox or spam folder for updates.
1️⃣2️⃣ Frequently Asked Questions (FAQs)
Q1: Do I need retail experience to apply?
A: No. This learnership is designed for entry-level candidates, although any previous retail or customer-service experience can be helpful.
Q2: Is there an age limit?
A: Truworths typically follows standard learnership criteria; check the job ad for specifics. Generally, youth and persons living with disabilities are encouraged to apply.
Q3: Will I get paid during the learnership?
A: Most learnerships include a stipend. Confirm the amount during your application or interview.
Q4: Can I apply if I live outside Cape Town?
A: The programme is on-site in Cape Town, so relocation or daily commuting would be necessary.
Q5: What qualification will I receive?
A: Learnerships usually lead to an accredited qualification or certificate in retail operations, depending on the programme structure.
1️⃣3️⃣ Career Path After the Learnership
Completing this learnership can open doors to multiple roles within Truworths, such as:
- Sales Consultant
- Store Assistant
- Merchandiser
- Cashier
- Supervisor or Store Manager (with experience)
Retail experience is highly transferable, making you employable in many other companies as well.
1️⃣4️⃣ Final Checklist Before Applying
✅ Grade 10 certificate ready
✅ Updated CV tailored to retail and customer service
✅ Motivational letter prepared
✅ ID and proof of disability scanned
✅ Reliable email address and phone number
✅ Familiar with the closing date (30 September 2025)
✅ Registered on Truworths Careers portal
✅ Conclusion
The Stores Learnership for Persons Living with Disabilities (Western Cape) at Truworths (Reference TRU250820-4) is more than just training — it’s a gateway to a fulfilling career in South Africa’s retail and fashion industry.
By understanding the programme requirements, preparing your documents, and following the step-by-step application guide, you’ll be in the best position to secure a place on this inclusive and empowering learnership.
Don’t wait until the last minute — apply early, show your enthusiasm, and take the first step toward building a brighter future in retail.













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