ADvTECH Call Centre Agent Job Opportunity at Rosebank College – Apply Before 30 June 2026
Are you looking for a Call Centre Agent job in Johannesburg, a sales consultant vacancy, or an exciting opportunity to work in the education sector in South Africa? The Independent Institute of Education (IIE) Rosebank College, part of the renowned ADvTECH Group, is currently recruiting a Call Centre Agent to join its dynamic team in Johannesburg, Gauteng.
This is an excellent opportunity for job seekers with a Matric certificate, customer service skills, and sales experience who want to build a rewarding career in student recruitment, telemarketing, and education sales.
If you are passionate about helping students achieve their educational goals while developing your professional career, this vacancy could be the perfect fit.
About Rosebank College
Rosebank College is one of South Africa’s leading private higher education institutions. As part of the ADvTECH Group, Africa’s largest private education provider, Rosebank College has built a strong reputation for academic excellence and student success.
Founded in 1909, the institution has grown significantly and now serves more than 30,000 students across multiple campuses nationwide. The college remains committed to providing quality education while creating career opportunities for talented South Africans.
Job Overview
Position:
Call Centre Agent
Company:
ADvTECH – Rosebank College
Location:
Johannesburg, Gauteng, South Africa
Employment Type:
Permanent
Industry:
Education Management
Functional Area:
Sales and Student Recruitment
Experience Level:
Entry Level
Closing Date:
30 June 2026
Why This Call Centre Agent Job is a Great Opportunity
The demand for skilled call centre agents continues to grow across South Africa. Working as a Call Centre Agent at Rosebank College provides exposure to:
- Student recruitment
- Sales and marketing
- Customer relationship management
- Educational consulting
- Telephonic customer service
- Career guidance support
- Database management
This role offers an excellent platform for individuals looking to gain valuable experience in both sales and education.
Purpose of the Position
The primary objective of the Call Centre Agent role is to recruit new students by promoting Rosebank College programmes, building relationships with prospective students, and increasing brand awareness.
Successful candidates will engage with potential students through telephone consultations, provide guidance on available courses, and support applicants throughout the enrollment process.
Key Responsibilities
1. Cold Calling and Lead Generation
One of the primary responsibilities involves contacting prospective students and generating new enrollment opportunities.
Responsibilities include:
- Calling potential students from existing databases
- Marketing Rosebank College programmes
- Following up on previous inquiries
- Contacting inactive students
- Requesting referrals from current students
- Engaging parents regarding sibling enrollments
- Building awareness of educational opportunities
2. Telephonic Student Consultations
The Call Centre Agent will conduct detailed consultations with prospective students.
Duties include:
- Making initial contact with prospective students
- Introducing Rosebank College programmes
- Explaining available courses
- Understanding student career goals
- Conducting career-focused discussions
- Addressing questions and concerns
- Explaining admission requirements
- Assisting with application processes
- Encouraging enrollment decisions
3. Database Management
Maintaining accurate student records is critical for effective recruitment.
Tasks include:
- Capturing student information
- Updating records
- Maintaining communication histories
- Recording consultation outcomes
- Tracking applications
4. Building Strong Relationships
A successful Call Centre Agent must establish trust and rapport with students.
This includes:
- Providing professional guidance
- Maintaining regular communication
- Offering support throughout the enrollment process
- Ensuring positive student experiences
- Representing the Rosebank College brand professionally
Minimum Requirements
To qualify for this exciting opportunity, candidates must meet the following requirements:
Educational Requirements
Essential:
- Matric Certificate (NQF Level 4 Qualification)
Advantageous:
- Sales Qualification
- Marketing Qualification
- Customer Service Qualification
Experience Requirements
Applicants should have:
- At least 1 year of sales experience
- Customer service experience
- Telemarketing experience (advantageous)
- Call centre experience (advantageous)
Skills and Competencies Required
Rosebank College is looking for candidates who possess strong professional skills.
Communication Skills
Successful candidates should be able to:
- Speak confidently over the phone
- Communicate professionally
- Build rapport quickly
- Listen actively
- Explain information clearly
Customer Service Orientation
Applicants should demonstrate:
- Professionalism
- Patience
- Problem-solving abilities
- Student-focused service delivery
Time Management
Candidates must be capable of:
- Prioritizing tasks effectively
- Managing multiple student inquiries
- Meeting deadlines
- Achieving recruitment targets
Teamwork
The ability to collaborate with colleagues and support institutional goals is essential.
Adaptability
The education environment is constantly evolving. Successful applicants should be flexible and able to adjust to changes quickly.
Benefits of Working at Rosebank College
Working for Rosebank College provides several career advantages.
Career Growth Opportunities
Employees gain exposure to:
- Student recruitment
- Educational sales
- Marketing
- Customer relationship management
- Higher education administration
Reputable Employer
Rosebank College is part of ADvTECH, one of Africa’s most respected education groups.
Meaningful Work
Employees contribute to helping students achieve their dreams through quality education.
Professional Development
Staff members continuously develop valuable skills that are transferable across multiple industries.
Who Should Apply?
This opportunity is ideal for:
- Matric graduates
- Sales consultants
- Customer service agents
- Telemarketers
- Call centre agents
- Student advisors
- Education consultants
- Entry-level job seekers
- Young professionals looking for career growth
Even if you only have one year of sales experience, you are encouraged to apply.
How to Stand Out as a Candidate
Competition for quality jobs in Johannesburg can be high. Here are some tips to strengthen your application:
1. Update Your CV
Ensure your CV includes:
- Accurate contact details
- Educational qualifications
- Sales achievements
- Customer service experience
- Relevant skills
2. Highlight Sales Experience
Employers want candidates who can achieve recruitment targets. Showcase:
- Sales achievements
- Lead generation experience
- Customer engagement successes
- Telephonic sales accomplishments
3. Demonstrate Communication Skills
Your communication abilities are critical in a call centre environment. Mention examples where you successfully:
- Assisted customers
- Resolved issues
- Generated sales
- Built client relationships
4. Show Passion for Education
Employers value candidates who genuinely care about helping students succeed.
Why Call Centre Jobs Remain Popular in South Africa
Call centre careers continue to provide employment opportunities for thousands of South Africans. These roles offer:
- Stable employment
- Career growth
- Transferable skills
- Professional development
- Exposure to multiple industries
Educational call centres are particularly rewarding because employees directly contribute to helping individuals improve their future through learning.
Equal Opportunity Employer
Rosebank College is committed to employment equity and transformation. Preference may be given to Employment Equity (EE) candidates and South African citizens in line with organizational policies.
Final Thoughts
The ADvTECH Rosebank College Call Centre Agent vacancy represents an excellent opportunity for individuals seeking a permanent position in Johannesburg’s growing education sector.
If you have a Matric certificate, at least one year of sales experience, and strong communication skills, this role could be your gateway to a rewarding career with one of South Africa’s leading educational institutions.
Don’t miss this opportunity to join a respected organization dedicated to academic excellence and student success.
Job Summary
Position: Call Centre Agent
Company: ADvTECH – Rosebank College
Location: Johannesburg, Gauteng
Employment Type: Permanent
Minimum Qualification: Matric (NQF Level 4)
Experience Required: 1 Year Sales Experience
Closing Date: 30 June 2026
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