Apply now for the Shop Assistant / Cashier position at Clicks Mega Park (Kriel) in Cosmos Country. Learn job duties, requirements, skills, and tips to succeed in this entry-level retail role before the 23 September 2025 closing date.
Retail and FMCG are among the biggest employers in South Africa, offering thousands of jobs to matriculants, graduates, and people with little experience. One of the best entry-level opportunities right now is at Clicks Mega Park in Kriel, Cosmos Country, where the company is recruiting a Shop Assistant / Cashier.
This article explains what the role involves, minimum requirements, desirable skills, and how to apply before the 23 September 2025 closing date. If you’re passionate about customer service and looking for a permanent job in retail, this guide is for you.
About Clicks Group
Clicks Group is South Africa’s largest health and beauty retailer with over 800 stores nationwide. The company’s ClubCard loyalty programme, friendly service, and “Feel Good, Pay Less” slogan make it a household name.
Working for Clicks means becoming part of a team that values service excellence, ethical conduct, and staff development. Many senior staff started out as shop assistants, making this a proven springboard for career growth.
Position Overview
- Job Title: Shop Assistant / Cashier X1
- Location: Clicks Mega Park, Kriel (Cosmos Country)
- Industry: FMCG, Retail, Wholesale & Supply Chain
- Contract: Permanent
- Listing Reference: click_021542
- Apply By: 23 September 2025
- Remuneration: Market Related
- Employment Equity Position: Yes
This position is open to applicants with Grade 12 who are passionate about customer service and willing to learn.
Purpose of the Job
The Shop Assistant / Cashier ensures a smooth shopping experience for customers by:
- Delivering efficient customer service
- Executing point-of-sale (POS) activities
- Maintaining merchandising and housekeeping standards
The role also promotes Clicks’ ClubCard programme and company values, ensuring that customers “feel good and pay less.”
Key Responsibilities (Job Objectives)
1. Point-of-Sale (POS) Operations
- Efficiently execute all operational activities at the checkout
- Accurately scan merchandise and collect payment for goods purchased
- Action ClubCard rewards and ensure safe cash handling at all times
2. Customer Service Excellence
- Proactively promote the ClubCard and enrol new members
- Inform customers of promotions to positively affect sales
- Act as a brand ambassador, being visible and offering friendly, professional service
3. Merchandising and Housekeeping
- Execute and maintain all merchandising and general housekeeping duties according to store and visual standards
- Keep product displays neat and replenished to drive sales
4. Product Knowledge and Continuous Learning
- Maintain updated knowledge on products, ranges, promotions, and events
- Share information with team members to ensure continuity of excellent service
5. Living Clicks’ Values
- Support the Group’s vision to be the customer’s first-choice health and beauty retailer
- Live and drive the company values in daily activities
Knowledge Areas
- Basic maths calculations
- Retail/FMCG background and understanding of merchandising and promotions principles
- Understanding of stock management procedures
- Knowledge of customer service excellence
Skills Needed
- Planning and organising
- Problem-solving
- Strong customer orientation
- Good communication
- Computer literacy
- Numeracy skills
Competencies
Essential
- Relating and networking
- Following instructions and procedures
- Delivering results and meeting customer expectations
Desirable
- Working with people
- Persuading and influencing
- Planning and organising
- Coping with pressures and setbacks
Minimum Requirements
Education
- Essential: Grade 12
- Desirable: Maths 50% and English 50% at Grade 12 level
Experience
- Desirable: Experience in a customer-facing role within a retail or FMCG store operations environment
This makes the job ideal for matriculants or those with limited experience who want to start a career in retail.
Why This Job is a Great Opportunity
- Permanent employment with a leading retailer
- Hands-on training in customer service, cash handling, and merchandising
- Opportunity to earn while learning
- Exposure to South Africa’s largest health and beauty retail brand
- A stepping stone to supervisory or management positions
Many of Clicks’ store managers and team leaders began as shop assistants. This role offers a clear path for career advancement.
How to Apply
Applications close on 23 September 2025. Interested candidates should apply online via the official Clicks careers platform quoting the reference click_021542.
Make sure your CV highlights:
- Your Grade 12 qualification
- Any retail or customer service experience (if applicable)
- Transferable skills such as communication, reliability, and teamwork
Include a short cover letter explaining why you’re passionate about retail and customer service.
Tips for a Strong Application
1. Show Customer Service Skills
Even if you’ve never worked in retail, mention school activities, volunteering, or part-time work where you helped people or handled money.
2. Demonstrate Reliability
Retail work demands punctuality and focus. Highlight your ability to cope with pressure and follow instructions.
3. Express Interest in Clicks’ Brand
Show that you’re familiar with Clicks products or the ClubCard programme.
4. Brush Up on Basic Maths
Cashiers must handle money accurately, so ensure you’re confident with basic calculations.
5. Prepare for Interview Questions
Be ready to answer questions on how you would handle a difficult customer, manage long queues, or explain a promotion.
Career Growth at Clicks
With experience and good performance, you could progress to:
- Senior Shop Assistant
- Stock Controller
- Cash Office Clerk
- Team Leader
- Assistant Store Manager
- Store Manager
Clicks also offers training programmes and opportunities to move into specialised areas such as pharmacy support or store operations management.
About Kriel and Cosmos Country
Kriel is part of the Cosmos Country region, known for its community spirit and expanding retail opportunities. Working at Clicks Mega Park puts you in the heart of a busy commercial area with a diverse customer base.
Employment Equity
Clicks Group is committed to Employment Equity, which means candidates from designated groups will receive preference in line with company policy. However, all suitably qualified applicants are welcome to apply.
Quick FAQ
1. When is the application closing date?
23 September 2025.
2. Do I need previous retail experience?
Experience is desirable but not essential. The job is open to matriculants.
3. Is this a permanent job?
Yes.
4. Will training be provided?
Yes, Clicks provides on-the-job training in customer service, cash handling, and merchandising.
5. Where is the job located?
Clicks Mega Park, Kriel, in the Cosmos Country region.
Conclusion
The Shop Assistant / Cashier vacancy at Clicks Mega Park (Kriel) is a fantastic opportunity for individuals with Grade 12 who want to start or grow a career in retail. By focusing on customer service, merchandising, and continuous development, you can gain valuable skills and open doors to future roles within Clicks.
If you’re passionate about helping people feel good, apply before 23 September 2025 and take the first step in your retail career with one of South Africa’s leading health and beauty retailers.
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