Pep Stores is one of the largest retail chains in South Africa, employing thousands of people across the country. Known as “Africa’s Largest Single Brand Retailer,” Pep has over 2,500 stores and offers affordable clothing, footwear, and household goods to millions of customers.
Because of its size and growth, Pep Stores is always looking for new staff members — from cashiers and sales assistants to store managers, supervisors, and head office staff. If you’re looking for a stable job with opportunities to grow, Pep Stores is one of the best places to start.
In this guide, we’ll cover everything you need to know about how to apply for Pep Stores jobs in South Africa, including:
- Available positions at Pep Stores
- Minimum requirements to work at Pep
- Step-by-step guide to the application process
- Tips to improve your chances of being hired
- Frequently asked questions (FAQ)
📌 Why Work at Pep Stores?
Before applying, it’s important to understand why Pep is a good employer:
- Job security – Pep has thousands of stores nationwide, meaning there are always new vacancies.
- Career growth – Many store managers and supervisors started as cashiers or sales assistants.
- Training opportunities – Pep offers training programs to help staff grow in their careers.
- Accessible locations – With stores in both urban and rural areas, you can often find a Pep Store close to where you live.
- Company culture – Pep is known for being family-oriented, supportive, and focused on teamwork.
👩💼 Types of Jobs at Pep Stores
Pep employs people across different roles. Some of the most common positions include:
- Cashier
- Handling payments, customer service, and cash balancing.
- Good for entry-level job seekers.
- Sales Assistant / Shop Assistant
- Assisting customers, packing shelves, maintaining stock, and cleaning.
- Store Manager / Assistant Manager
- Managing store operations, supervising staff, handling sales targets, and ensuring good customer service.
- Merchandiser
- Displaying products in stores, checking stock levels, and ensuring the store looks neat.
- Warehouse & Distribution Jobs
- Working in Pep’s supply chain centres to move stock to stores.
- Head Office Roles (in Cape Town)
- Includes HR, finance, IT, marketing, and buying.
📋 Minimum Requirements to Work at Pep
The requirements depend on the role, but generally include:
- Grade 12 / Matric certificate (essential for most positions)
- Basic computer literacy (advantageous for cashier and admin roles)
- Customer service skills
- Ability to work retail hours (weekends, public holidays, shifts)
- South African ID document
- No criminal record
For managerial positions, additional requirements include:
- Retail management experience
- Leadership and communication skills
- Ability to work under pressure and meet sales targets
📝 How to Apply for Pep Stores Jobs
Pep makes it easy for job seekers to apply through different platforms. Here’s a step-by-step application guide:
1. Online Application (Pep Careers Website)
- Visit the official Pep Careers page on the Pepkor group website.
- Browse through available vacancies (cashiers, assistants, managers, etc.).
- Create an online profile and upload your CV and certified documents (ID, Matric, qualifications).
- Submit your application and keep checking for updates.
2. Applying via Pep Stores HR Email
- Some vacancies are advertised with an email address where you can send your CV and cover letter.
- Always write a clear subject line, e.g., “Application for Pep Cashier Position – Pretoria.”
3. Walk-In Applications at Stores
- Go to your nearest Pep Store and ask if they have vacancy forms.
- Fill out the form, attach your CV, and submit it to the store manager.
- Make sure you dress neatly and be polite when enquiring — first impressions matter!
4. Recruitment Platforms
- Pep also advertises on job portals such as Indeed, PNet, and Career Junction.
- Search for “Pep Stores vacancies” or “Pepkor jobs” regularly.
🔍 Stages of Pep Recruitment Process
Once you’ve applied, here’s what you can expect:
- Application Screening – HR or the store manager reviews your CV and qualifications.
- Shortlisting – Only candidates who meet the requirements are shortlisted.
- Interview Stage – A face-to-face or telephonic interview where they assess your customer service skills, availability, and motivation.
- Assessment Tests (for certain roles) – May include basic numeracy, literacy, or problem-solving tests.
- Reference Checks & Background Screening – Pep checks your employment history and criminal record.
- Job Offer & Training – Successful candidates are offered employment and undergo store induction training.
💡 Tips to Succeed in Your Pep Job Application
- Prepare a strong CV – Highlight customer service, teamwork, and retail experience.
- Show flexibility – Willingness to work weekends and holidays increases your chances.
- Be professional – Dress neatly and communicate clearly when dropping off CVs.
- Practice for interviews – Be ready to answer questions like:
- Why do you want to work at Pep?
- How would you handle a difficult customer?
- Can you work long hours on your feet?
- Start small, grow big – Don’t hesitate to start as a cashier or sales assistant; many managers began at entry level.
❓ Frequently Asked Questions (FAQ)
1. Do I need experience to work at Pep?
Not always. Entry-level positions like cashier or sales assistant don’t require experience, but managerial positions do.
2. What is the minimum age to work at Pep?
You must be 18 years or older.
3. How much does Pep pay employees?
Salaries vary by role. Cashiers and sales assistants usually earn entry-level retail salaries, while managers earn more depending on experience.
4. Can I apply without Matric?
Some positions may accept candidates without Matric, but most jobs (especially cashier and manager roles) require a Grade 12 certificate.
5. How long does the Pep hiring process take?
It can take anywhere from two weeks to two months, depending on the role and number of applicants.
📌 Conclusion
Applying for Pep Stores jobs in South Africa is a great way to start or grow your career in the retail industry. With thousands of stores across the country, Pep offers opportunities for cashiers, shop assistants, managers, warehouse staff, and head office professionals.
The application process is simple — you can apply online, via email, or by submitting your CV at your nearest store. To increase your chances, make sure you meet the requirements, prepare well for interviews, and show a strong commitment to customer service.
If you’re passionate about working with people and want a stable retail job with growth opportunities, then Pep Stores is the right place for you.
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