Explore how to apply for the SANParks Gate Administrator (Fixed-Term Contract) vacancy at the Tsitsikamma Section in the Garden Route National Park. Learn about the requirements, duties, and step-by-step application process before the 5 November 2025 closing date.
Introduction
South African National Parks (SANParks) continues to offer exciting opportunities for individuals passionate about conservation, tourism, and customer service. One of the current openings is the Gate Administrator (Fixed-Term Contract) position at the Tsitsikamma Section of the Garden Route National Park.
This four-month contract role is ideal for individuals who enjoy interacting with people, maintaining order at entry points, and ensuring smooth guest experiences. If you have strong communication skills, attention to detail, and enjoy working in a natural environment, this opportunity could be a perfect fit.
Below is a detailed guide on requirements, responsibilities, and how to apply for this SANParks Gate Administrator position.
About the Position
The Gate Administrator plays a vital role in managing access control, guest relations, and overall front office operations at the park’s gate. The position is based in the Garden Route National Park, Tsitsikamma Section, reporting directly to the Duty Manager.
This is a fixed-term contract for four months, meaning it is temporary but provides valuable experience within a well-respected conservation and tourism organization.
Job Location
- Location: Garden Route National Park, Tsitsikamma Section
- Department: Tourism / Front Office
- Type: Fixed-Term Contract (4 Months)
- Paterson Grade: B2
Minimum Requirements
To qualify for this role, candidates must meet the following basic requirements:
- Grade 12 (Standard 10) certificate or equivalent.
- 1–2 years of experience in a similar position, preferably in front office, gate administration, or customer service.
- Willingness to work shifts, including weekends and public holidays.
- Fluency in English and at least two other official languages commonly spoken in the Western Cape.
Added Advantages:
- National Diploma in Tourism or Hotel Management.
- Certificate in Security Services.
These additional qualifications will make your application stand out, especially since the role involves guest interaction, cash handling, and access control duties.
Key Responsibilities
As a Gate Administrator, your daily tasks will ensure that guests entering and leaving the park enjoy a seamless and secure experience. Key duties include:
- Guest Management and Access Control
- Greeting and welcoming guests upon arrival.
- Registering all guests, suppliers, and staff entering or exiting the park.
- Ensuring that gate operations run efficiently and professionally.
- Safety and Security
- Assisting with the safety and security of guests and visitors.
- Monitoring entry and exit activities for compliance with park policies.
- Supporting security personnel with basic checks and guest verification.
- Guest Information and Support
- Providing guests with information about park facilities, activities, and loyalty programs such as the Wild Card.
- Handling enquiries both in-person and telephonically.
- Taking calls after hours and directing assistance as needed.
- Financial Administration
- Handling guest payments accurately.
- Balancing daily cash takings in line with SANParks financial policies.
- Maintaining daily statistics and reports.
- Operational Duties
- Directing guest and vehicle flow in and out of the park.
- Adhering to SANParks dress code and customer service standards.
- Working 6 days a week, including weekends and public holidays.
Work Environment and Schedule
This role requires flexibility and reliability. You’ll be expected to:
- Work early or late shifts on a rotational schedule.
- Be available for weekend and public holiday duties.
- Provide excellent service in a fast-paced, outdoor-oriented environment.
The position also offers the chance to gain valuable experience in tourism and park management—skills that are beneficial in both public and private sectors.
Remuneration and Benefits
The Gate Administrator position offers a basic salary under Paterson Grade B2, along with applicable allowances and benefits as outlined in SANParks’ HR Tariff and Conditions of Service documents.
This pay scale is designed to reflect the responsibility and skill level required for administrative and customer service roles in national parks.
Employment Equity
SANParks is committed to transformation and diversity. Appointments will be made in line with the organization’s Employment Equity (EE) plan targets. All qualified individuals are encouraged to apply, but preference may be given to candidates from underrepresented groups.
Important Notes
- This is a temporary fixed-term contract (4 months).
- No late applications will be accepted after the closing date.
- If you have not been contacted within 21 days after the closing date, consider your application unsuccessful.
How to Apply
If you meet the above criteria, follow these simple steps to submit your application:
Step 1: Prepare Your Documents
Before applying, make sure you have the following ready:
- Application letter
- Detailed CV
- Certified copies of your:
- ID
- Driver’s License
- Qualifications (Matric, Diplomas, Certificates)
- Any other supporting documents relevant to your experience
Step 2: Apply Online
Click or scan the application link below to complete the online form:
👉 https://forms.office.com/r/mz9SmXSPGD
Make sure to use the following reference number: TN07
Step 3: Email Your Documents
Once you’ve submitted the online form, email all your documents to:
📧 nomonde.bembe@sanparks.org
Subject Line: ATT: Nomonde Bembe – Gate Administrator Application (Reference TN07)
Physical Department:
Human Resource Department
Tsitsikamma Section
Garden Route National Park
☎️ Contact: 042 2811 557
Closing Date
🗓️ 05 November 2025
Don’t wait until the last day to apply. Early submission shows initiative and helps avoid last-minute errors.
Final Thoughts
The Gate Administrator position at SANParks’ Tsitsikamma Section offers a great opportunity to build your career in tourism, customer service, or conservation administration. Whether you’re a young graduate looking for experience or an experienced worker seeking a new challenge, this fixed-term role is a great stepping stone within South Africa’s conservation and hospitality sectors.
Make sure your CV is professional, your documents are certified, and your email clearly states the reference number. With proper preparation, you could soon be part of the SANParks team helping protect South Africa’s natural heritage while providing excellent guest service.
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