“Step-by-step guide on how to apply for the Capitec Bank Executive PA (Client Experience Delivery) job in Sandton, South Africa. Learn about requirements, skills, and tips to stand out in your application.”
Capitec Bank is one of South Africa’s fastest-growing financial institutions, known for innovation, customer-centric services, and a dynamic work culture. If you’re passionate about banking, service excellence, and administration at the highest executive level, the Executive PA (Client Experience Delivery) position in Sandton could be the perfect opportunity for you.
This comprehensive guide will show you exactly how to apply, what you’ll need, and how to boost your chances of success.
📌 Overview of the Position
- Job Title: Executive PA (Client Experience Delivery)
- Location: Sandton, South Africa
- Company: Capitec Bank Ltd
- Application Date Posted: 27 September 2025
- Closing Date: Not specified – apply as soon as possible
This role offers the chance to work closely with senior executives — including the Chief Executive Officer, Executive: Sales & Operations, and Executive: Business Development — while managing high-level administrative tasks.
🎯 Purpose of the Role
The primary purpose of this position is to provide secretarial and administrative support to Capitec’s top leadership. As an Executive PA, you’ll be the right hand of senior executives, ensuring their schedules, communication, and administrative needs are seamlessly managed.
📝 Minimum Requirements
Before you apply, make sure you meet the minimum criteria:
- Experience: At least 5 years’ administrative and secretarial experience within a corporate environment.
- Education: Grade 12 National Certificate / Vocational qualification.
🎓 Preferred Qualifications
While not compulsory, the following will give you a competitive edge:
- National Diploma in Secretarial Studies or an equivalent qualification.
💡 Key Knowledge Areas
Applicants should have:
- Familiarity with general office systems.
- Understanding of:
- Payment processes
- Basic budgeting principles
- Generic logistical processes and systems
- Investor relations environment (knowledge/experience beneficial)
Bonus Knowledge:
If you already understand Capitec’s internal policies, you’ll stand out even more. Examples include:
- Cell Phone Reimbursement Policy
- Payment of Creditors and Suppliers Procedure
- Personnel Expense Claim Procedure
- Procurement & Purchasing Policy
- Travel and Accommodation Policy
- Typing Standards
- Courier Services Policy and Procedures
🛠 Core Skills Needed
To excel in this position, candidates must demonstrate:
- Strong communication skills (verbal and written).
- Excellent computer literacy (MS Word, Excel, Outlook).
- Business writing ability (reports, presentations, official correspondence).
- Exceptional interpersonal and relationship management skills.
- Professional telephone/call handling skills.
- Planning, organising and coordination capabilities.
⚠️ Conditions of Employment
- Must have a clear criminal and credit record.
- Must be contactable via your own mobile phone.
Capitec is also committed to diversity, and appointments will support the achievement of its employment equity goals where feasible.
🪜 Step-by-Step Guide to Applying for the Executive PA Role
Here’s exactly how to apply for the Executive PA (Client Experience Delivery) position at Capitec Bank.
Step 1: Visit Capitec’s Careers Portal
Go to Capitec Bank Careers (or search “Capitec Careers” on Google). This is where all active job listings are posted.
Step 2: Search for “Executive PA (Client Experience Delivery)”
Use the search bar to find the vacancy. Make sure the location matches Sandton and the posting date matches 27 September 2025.
Step 3: Complete the Short Assessment
Capitec asks all applicants to complete a short assessment to understand your compatibility with the bank’s culture. This is part of Step 1 on the job advert:
“To see what life at Capitec is all about and complete a short assessment, please click here.”
Do this assessment carefully and honestly — it’s used to shortlist candidates.
Step 4: Click “Apply” to Submit Your Application
After completing the assessment, finalize your application by clicking the “Apply” button on the vacancy page. This will lead you to the application form.
Step 5: Upload Your CV and Supporting Documents
Ensure your CV:
- Is updated and tailored to highlight your administrative and secretarial experience.
- Showcases your knowledge of office systems, budgeting, and payment processes.
- Highlights achievements such as managing executive calendars, arranging travel, or improving office processes.
Also include:
- Certified copy of your ID.
- Copies of your qualifications (Grade 12 certificate, Diplomas).
- A cover letter summarising why you’re perfect for this role.
Step 6: Double-Check Your Contact Details
Make sure your mobile number and email address are correct. Capitec will use them to contact you.
Step 7: Submit and Monitor Your Application
After submission, regularly check your email and the Capitec Careers Portal for updates on your application status.
💎 Tips to Make Your Application Stand Out
- Customise Your CV to match Capitec’s requirements. Use keywords from the job advert like “secretarial support,” “administrative coordination,” and “business writing skills.”
- Showcase Technology Proficiency: Mention your expertise in MS Office and any advanced tools (Outlook calendar management, PowerPoint, Excel reporting).
- Demonstrate Discretion: Executive PAs handle confidential information. Highlight instances where you maintained confidentiality.
- Highlight Multitasking Ability: Senior executives often juggle multiple projects. Show how you successfully managed competing priorities.
- Include Soft Skills: Interpersonal and relationship management skills are crucial. Give examples of how you’ve built strong working relationships.
🤝 What It’s Like Working at Capitec Bank
Capitec is known for its innovative banking solutions, open culture, and fast-paced environment. Employees are encouraged to grow, learn, and deliver exceptional client experiences.
By joining as an Executive PA, you’ll gain exposure to top-level decision-making, network with key stakeholders, and contribute to the smooth running of strategic operations.
⏳ When to Apply
The advert doesn’t list a closing date, but Capitec positions often fill quickly. Apply as soon as possible — ideally within a week of seeing the job listing — to avoid missing out.
📈 Career Growth Opportunities
Starting as an Executive PA at Capitec Bank can open doors to:
- Senior Administration or Office Management roles.
- Project Coordination or Business Operations positions.
- Specialist roles in Investor Relations or Executive Support.
✅ Checklist Before You Hit “Submit”
- Completed the Capitec online assessment.
- Updated CV tailored to this job.
- Attached certified copies of qualifications and ID.
- Wrote a personalised cover letter.
- Verified your contact details.
📌 Key Takeaways
- The Executive PA (Client Experience Delivery) role is a high-impact administrative job supporting Capitec’s top executives.
- You need at least 5 years’ corporate secretarial experience and a Grade 12 qualification (Diploma preferred).
- Complete the Capitec assessment first, then submit your online application with a strong CV and supporting documents.
- Apply early to boost your chances.
Leave a Reply