Explore the Shop Assistant / Cashier vacancy at Clicks Piketberg (apply by 21 September 2025). Learn job duties, minimum requirements, skills needed, and tips for applying for this retail opportunity in South Africa.
South Africa’s retail sector is one of the largest employers of entry-level staff, and Clicks remains a top destination for people starting their careers in health and beauty retail. If you have a passion for customer service and want to gain hands-on experience in a busy store environment, the Shop Assistant / Cashier position at Clicks Piketberg (Porterville) is an excellent opportunity.
This article breaks down everything you need to know about the job – from responsibilities and minimum requirements to tips for landing the role and growing your career in retail.
About Clicks Group
Clicks Group is South Africa’s leading health and beauty retailer, operating over 800 stores nationwide. Known for its “Feel Good, Pay Less” slogan and the ClubCard loyalty programme, Clicks prides itself on offering quality products and excellent customer service.
Working at Clicks means you’re part of a team that values service excellence, ethical practice, and employee development. Many of today’s store managers and area managers began as shop assistants, which makes this a fantastic entry point for career growth.
Position Overview
- Job Title: Shop Assistant / Cashier
- Location: Clicks Piketberg (Porterville), Western Cape
- Industry: Wholesale & Retail Trade
- Job Category: Other: Matriculants/Graduates/No Experience
- Contract: Permanent
- Listing Reference: click_021515
- Apply By: 21 September 2025
- Remuneration: Market Related
- Employment Equity Position: Yes
This role reports to the Store Manager and is ideal for candidates with Grade 12 (Matric) who are passionate about retail and customer service.
Purpose of the Job
The Shop Assistant / Cashier plays a key role in creating a positive shopping experience for Clicks customers. The position focuses on:
- Delivering efficient customer service
- Handling point-of-sale (POS) activities
- Assisting with merchandising and store presentation
The ultimate goal is to ensure every customer leaves the store feeling good about the products and the service they received.
Key Responsibilities (Job Objectives)
1. Point-of-Sale Operations
- Accurately scan merchandise and process payments
- Maintain high levels of accuracy with cash handling
- Action ClubCard rewards at checkout
2. Customer Engagement and Service Excellence
- Act as a brand ambassador by being visible and approachable
- Offer friendly and professional service
- Proactively promote Clicks promotions to boost sales
- Enrol new customers into the ClubCard programme
3. Merchandising and Housekeeping
- Execute and maintain all merchandising according to store and visual standards
- Maintain general housekeeping to create an appealing shopping environment
4. Product Knowledge and Continuous Development
- Keep up-to-date with products, ranges, promotions and events
- Share product information with relief staff to ensure consistent service
5. Upholding Clicks’ Vision and Values
- Support the company’s vision to be the customer’s first choice health and beauty retailer
- Live and drive the company values in daily interactions
Minimum Requirements
Qualifications
- Essential: Grade 12 (Matric)
Skills and Knowledge
- Basic math calculations
- Understanding of retail/FMCG merchandising and promotions principles
- Stock management procedures
- Customer service excellence
- Planning and organising
- Problem-solving
- Strong customer orientation
- Good communication skills
- Computer literacy
- Numeracy skills
Core Competencies
- Relating and networking
- Following instructions and procedures
- Delivering results and meeting customer expectations
- Working with people
- Persuading and influencing
- Planning and organising
- Coping with pressures and setbacks
Why This Job is a Great Entry Point
The Shop Assistant / Cashier position is one of the best ways to start a career in retail. Benefits include:
- Stable employment with a leading retailer
- Opportunity to learn customer service, cash handling, and merchandising skills
- Exposure to a wide range of health and beauty products
- Training and development opportunities
- A stepping stone to supervisory or management roles
Many of Clicks’ managers began their careers at the checkout counter. With hard work and dedication, you can progress to Senior Shop Assistant, Supervisor, or even Store Manager roles in future.
How to Apply
Applications close on 21 September 2025. Interested candidates should apply online via the official Clicks careers portal using the listing reference click_021515.
When applying, ensure you have:
- An updated CV highlighting your Grade 12 qualification and any retail or customer service experience
- A short cover letter explaining why you’re passionate about customer service
- Contactable references if you have previous work experience
Tips for a Successful Application
1. Emphasise Customer Service Skills
Even if you’ve never worked in retail, mention any volunteer work, school activities, or personal examples where you helped people or handled cash.
2. Highlight Your Reliability and Work Ethic
Retail work can be fast-paced. Show that you’re dependable, punctual, and can handle pressure.
3. Show Enthusiasm for the Clicks Brand
Mention that you’re familiar with Clicks products, promotions, or the ClubCard. This shows genuine interest.
4. Brush Up on Basic Maths
Cashiers need to handle money accurately. Make sure you’re confident with basic calculations.
5. Prepare for an Interview
Be ready to answer questions about customer service, teamwork, and how you’d handle a difficult customer.
Growth Opportunities at Clicks
While this is an entry-level role, Clicks invests in its people. After gaining experience, you could move into:
- Senior Shop Assistant
- Stock Controller
- Cash Office Clerk
- Team Leader
- Assistant Store Manager
- Store Manager
This makes it an ideal first job for matriculants or graduates who want to build a long-term career in retail.
About Porterville and Piketberg
Piketberg is a charming town in the Western Cape near Porterville, known for its friendly community and growing retail sector. Working at Clicks Piketberg gives you a chance to serve a diverse customer base while enjoying a slower-paced lifestyle compared to big cities.
Employment Equity
Clicks Group is committed to Employment Equity. This means qualified candidates from designated groups will receive preference in line with company policy, but all suitably qualified applicants are welcome to apply.
Quick FAQ
1. When is the application closing date?
Applications close on 21 September 2025.
2. Do I need work experience?
No, the job is open to matriculants and graduates with little or no experience.
3. What is the contract type?
Permanent.
4. Will training be provided?
Yes, Clicks provides on-the-job training in customer service, cash handling, and merchandising.
5. Is this an Employment Equity position?
Yes, Clicks is committed to Employment Equity but all qualified candidates can apply.
Conclusion
The Shop Assistant / Cashier vacancy at Clicks Piketberg (Porterville) is a fantastic opportunity for individuals with Grade 12 who want to start or grow a career in retail. By focusing on customer service, merchandising, and continuous development, you can gain valuable skills and open doors to future roles within Clicks.
If you’re passionate about helping people feel good, apply before 21 September 2025 and take the first step in your retail career with one of South Africa’s leading health and beauty retailers.
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