Apply for the Discovery Long Term Insurance Learnership 2026 for People Living with Disabilities. Gain an NQF Level 4 qualification, practical workplace experience, and start your career in financial services.
Are you a young South African living with a disability and looking for a learnership in 2026? The Discovery Learnership: Long Term Insurance (PWD) offers an excellent opportunity to gain practical work experience while earning a nationally recognised qualification in the financial services industry.
This exciting programme is offered through Discovery Health (GAU Service Team) and is designed specifically for People Living with Disabilities (PWD). Successful applicants will complete the Further Education and Training Certificate (FETC): Long Term Insurance (NQF Level 4) while gaining valuable workplace experience in one of South Africa’s leading financial services companies.
If you’re searching for Discovery Learnership 2026, Insurance Learnerships South Africa, Discovery Health jobs, Learnerships for People with Disabilities, or NQF Level 4 Learnerships, this guide explains everything you need to know about the programme, eligibility requirements, responsibilities, benefits, and how to apply.
Discovery Learnership 2026 Overview
| Job Details | Information |
|---|---|
| Company | Discovery |
| Programme | Long Term Insurance Learnership (PWD) |
| Business Unit | Discovery Central Services |
| Department | Discovery Health (GAU Service Team) |
| Qualification | FETC: Long Term Insurance (NQF Level 4) |
| Programme Type | Learnership |
| Employment Equity | People Living with Disabilities |
| Location | South Africa |
| Qualification Required | Grade 12 (Matric) |
About Discovery
Discovery is one of South Africa’s leading financial services companies, providing innovative products and services in healthcare, life insurance, investments, banking, wellness, and employee benefits.
The company operates with a clear purpose:
To make people healthier and enhance and protect their lives.
Discovery has built a strong reputation for investing in young talent through graduate programmes, internships, bursaries, and learnerships that equip individuals with the skills needed to build successful careers.
Employees at Discovery enjoy a culture of innovation, continuous learning, collaboration, and personal development.
About the Discovery Long Term Insurance Learnership
The Discovery Long Term Insurance Learnership combines:
- Classroom-based learning
- Workplace practical training
- Real customer interaction
- Professional mentoring
- Skills development
Upon successful completion, learners receive the nationally recognised:
FETC: Long Term Insurance (NQF Level 4)
This qualification is highly regarded within South Africa’s financial services industry and can open doors to careers in insurance, customer service, claims administration, healthcare administration, and financial services.
What Qualification Will You Receive?
Successful learners will obtain:
Further Education and Training Certificate (FETC): Long Term Insurance (NQF Level 4)
This qualification is registered on the National Qualifications Framework (NQF) and is recognised throughout South Africa.
It prepares learners for careers in:
- Long-Term Insurance
- Medical Aid Administration
- Financial Services
- Client Services
- Insurance Claims
- Call Centre Operations
- Healthcare Administration
Areas of Workplace Training
During the programme, learners may gain experience in:
Medical Aid Client Services
Providing support to Discovery Health members.
Claims Administration
Processing and managing healthcare claims.
Health Benefits Administration
Helping customers understand and access healthcare benefits.
New Business Administration
Supporting clients who join Discovery products.
Call Centre Operations
Handling inbound customer queries professionally and efficiently.
Key Responsibilities
Depending on placement, learners may be expected to:
- Assist clients with medical aid enquiries
- Handle incoming customer calls
- Respond to customer emails
- Process healthcare claims
- Update customer records
- Capture information accurately
- Assist with policy administration
- Provide excellent customer service
- Resolve client queries
- Escalate complex issues
- Maintain confidentiality
- Follow Discovery policies and procedures
- Work within service level agreements
- Build strong customer relationships
Minimum Requirements
To qualify for the Discovery Learnership, applicants must have:
- Grade 12 (Matric)
- Mathematics (Minimum Level 4 – 50%)
- OR Mathematical Literacy (Minimum Level 5 – 60%)
- English (Minimum Level 4 – 50%)
- Second Language (Minimum Level 4 – 50%)
Applicants who have an incomplete tertiary qualification may have an advantage.
Additional Eligibility Requirements
Applicants must:
- Be between 18 and 25 years old
- Be a South African citizen
- Be living with a disability
- Not currently be employed
- Not be studying after Matric
- Not have completed a previous learnership
- Have good written and verbal English communication skills
- Have basic Microsoft Office skills, particularly Excel and Outlook
Meeting these requirements will improve your chances of being considered.
Skills Discovery Is Looking For
Discovery is seeking candidates who demonstrate:
Critical Thinking
The ability to analyse situations and solve problems effectively.
Innovation
Being open to new ideas and ways of improving customer service.
Attention to Detail
Working accurately and consistently.
Time Management
Managing tasks efficiently and meeting deadlines.
Planning Skills
Organising work in a structured manner.
Teamwork
Collaborating effectively with colleagues.
Adaptability
Being able to adjust to change and learn quickly.
Customer Service
A genuine passion for helping people.
Why You Should Apply
The Discovery Learnership offers more than just a qualification—it provides practical experience that can launch a successful career.
Benefits include:
- Nationally recognised qualification
- Practical workplace experience
- Exposure to the financial services industry
- Professional mentoring
- Valuable customer service skills
- Strong career foundation
- Improved employability
- Experience with one of South Africa’s top employers
Many learners use this experience to pursue permanent roles or further studies.
Career Opportunities After the Learnership
Completing this programme can lead to careers such as:
- Call Centre Consultant
- Client Service Consultant
- Medical Aid Administrator
- Claims Administrator
- Insurance Administrator
- Healthcare Consultant
- Customer Service Agent
- Member Services Consultant
- Insurance Sales Support
- Financial Services Administrator
The NQF Level 4 qualification is recognised across the insurance and financial services sectors.
Tips to Strengthen Your Application
To increase your chances of being shortlisted:
- Prepare a professional CV.
- Include all relevant academic results.
- Highlight any volunteer or customer service experience.
- Demonstrate your communication and computer skills.
- Mention proficiency in Microsoft Excel and Outlook.
- Ensure your contact details are correct.
- Submit your application before the closing date.
Discovery’s Commitment to Inclusion
Discovery is committed to creating an inclusive workplace and welcomes applications from People Living with Disabilities. The programme supports the company’s Employment Equity objectives and provides meaningful opportunities for young South Africans to develop valuable skills and build rewarding careers.
Why Learnerships Matter
Learnerships are one of the best ways for young South Africans to bridge the gap between education and employment. By combining formal training with practical work experience, programmes like this help participants gain qualifications, confidence, and real-world skills that employers value.
For young people living with disabilities, initiatives such as the Discovery Learnership play an important role in promoting equal access to employment and career development.
How to Apply
Interested candidates should prepare:
- Updated CV
- Certified copy of South African ID
- Certified Grade 12 certificate
- Academic transcripts (if applicable)
- Proof of disability (where required)
- Any additional supporting documents requested by Discovery
Applications must be SUBMIT YOUR APPLICATION HERE. Ensure that all information provided is accurate and complete to avoid delays in the recruitment process.
Final Thoughts
The Discovery Learnership: Long Term Insurance (PWD) is an outstanding opportunity for young South Africans living with disabilities to gain a nationally recognised qualification and valuable workplace experience with one of the country’s most respected employers.
If you meet the eligibility requirements, have a passion for customer service, and want to build a career in the financial services industry, this programme could be the perfect starting point. Apply early and give yourself the best chance of joining Discovery’s dynamic and purpose-driven team.
Frequently Asked Questions (FAQs)
1. Who can apply for the Discovery Long Term Insurance Learnership?
South African citizens aged 18 to 25 who are living with a disability, have Grade 12, are not currently employed or studying, and have not completed a previous learnership.
2. What qualification will I receive?
Learners who successfully complete the programme will receive a Further Education and Training Certificate (FETC): Long Term Insurance (NQF Level 4).
3. Is previous work experience required?
No. Previous work experience is not required, making this an excellent opportunity for young people entering the workforce.
4. What skills should applicants have?
Applicants should have strong communication skills, attention to detail, basic Microsoft Office knowledge (especially Excel and Outlook), teamwork, and a customer-focused attitude.
5. Can someone with an incomplete tertiary qualification apply?
Yes. An incomplete tertiary qualification is considered an advantage but is not a requirement.
