Looking for an Information and Records Administration Internship in Pretoria? The Office of the Pension Funds Adjudicator (OPFA) is inviting applications for its Information and Records Administration Intern Programme 2026. This exciting 12-month internship offers graduates and students an opportunity to gain valuable workplace experience in records management, archives administration, document management, and registry services.
If you have been searching for Pretoria internships 2026, government internships, records management internships, library and information science internships, archives internships, graduate programmes in South Africa, or entry-level administration jobs, this opportunity could be the perfect way to launch your career.
The internship is based in Pretoria, Gauteng, and offers practical experience in one of South Africa’s respected public institutions responsible for resolving pension fund complaints fairly and efficiently.
Applications for this internship can only be submitted online through GoIntern.co.za.
Information and Records Administration Intern Overview
Employer: Office of the Pension Funds Adjudicator (OPFA)
Job Title: Information and Records Administration Intern
Reference Number: OPFA/I&RI/2026/07
Location: Pretoria, Gauteng
Job Type: Internship
Contract Duration: 12 Months
Salary: Market Related
Work Level: Student / Graduate
Closing Date: 28 July 2026
About the Office of the Pension Funds Adjudicator (OPFA)
The Office of the Pension Funds Adjudicator (OPFA) is an independent statutory body established to investigate and resolve pension fund complaints in South Africa. The organisation promotes fairness, transparency, accountability, and effective governance within the retirement funds industry.
As part of its commitment to developing young professionals, OPFA provides internship opportunities that allow graduates to gain practical workplace experience while contributing to the organisation’s daily operations.
The Information and Records Administration Internship is designed to develop future professionals in records management, archives administration, document control, and information governance.
Why You Should Apply
Finding quality graduate internships in South Africa can be challenging, especially for recent graduates with little or no work experience. The OPFA Internship Programme provides an excellent opportunity to:
- Gain practical workplace experience
- Build a professional CV
- Learn records management systems
- Work alongside experienced professionals
- Develop administrative skills
- Improve customer service abilities
- Strengthen communication skills
- Increase future employment opportunities
Whether you plan to work in government, banking, education, legal services, or corporate administration, records management experience is highly valuable.
Internship Responsibilities
Successful interns will support the Information and Records Centre by performing a variety of administrative and records management duties.
Key responsibilities include:
Receive and Manage Records
Interns will:
- Receive incoming records
- Capture information accurately
- Sort official documents
- Classify records
- File both physical and electronic documents according to approved procedures
Accuracy and confidentiality are essential.
Registry Administration
Interns will assist with registry operations by:
- Receiving official correspondence
- Recording incoming documents
- Distributing files
- Tracking document movement
- Dispatching outgoing correspondence
These functions help ensure that organisational information is managed efficiently.
Determinations Administration
The successful candidate will also assist with:
- Registering determinations
- Tracking issued determinations
- Filing completed records
- Maintaining proper documentation
This contributes to effective case administration within the organisation.
Electronic Records Management
As digital records become increasingly important, interns will gain experience in:
- Scanning documents
- Indexing records
- Naming electronic files correctly
- Saving records in approved document management systems
Digital information management is one of the fastest-growing career fields within administration.
Customer Service
Interns will provide support to both internal and external stakeholders by:
- Responding to authorised enquiries
- Directing visitors
- Assisting Information and Records Centre users
- Escalating complex enquiries where necessary
Excellent customer service forms an important part of this internship.
Administrative Support
Additional responsibilities include:
- Maintaining registers
- Updating tracking sheets
- Preparing routine reports
- Supporting Information and Records Centre staff
- Assisting with general office administration
Minimum Requirements
To qualify for this internship, applicants should possess a relevant tertiary qualification or be studying towards one in one of the following fields:
- Information Science
- Library and Information Science
- Archives and Records Management
Added Advantages
Applicants with any of the following may have an advantage:
- Records Management modules
- Archives Management modules
- Information Management studies
- Document Management qualifications
- Exposure to filing systems
- Scanning experience
- Customer service exposure
- Frontline office support
- General office administration
Importantly, no previous work experience in Information and Records Administration is required, making this an excellent opportunity for first-time job seekers.
Skills Required
OPFA is looking for candidates who demonstrate:
- Organisation skills
- Attention to detail
- Professionalism
- Integrity
- Reliability
- Confidentiality
- Time management
- Teamwork
- Communication skills
- Administrative abilities
- Customer service orientation
- Ability to work under pressure
- Accuracy in handling information
These are highly transferable skills that can benefit your future career.
Who Should Apply?
This internship is ideal for:
- Recent graduates
- Final-year students
- Unemployed graduates
- Information Science graduates
- Library Science graduates
- Records Management graduates
- Archives graduates
- Administration graduates looking for specialised experience
If you are passionate about information management and enjoy organised administrative work, this programme is worth considering.
Benefits of the Internship
Although the salary is listed as market related, the value of this internship extends far beyond financial compensation.
Benefits include:
- Practical workplace training
- Professional mentorship
- Public sector experience
- Exposure to records management systems
- Improved employability
- Networking opportunities
- Strong CV development
- Career growth opportunities
Many employers value candidates who have completed structured internship programmes.
Documents Required
Before applying, prepare:
- Updated Curriculum Vitae (CV)
- Certified copy of your South African ID
- Certified copies of qualifications
- Academic transcripts (if applicable)
- Any supporting certificates
- Contactable references (if available)
Ensure all documents are clear, readable, and up to date.
Tips for a Successful Application
Competition for government internships is often high. Improve your chances by following these tips:
- Apply before the closing date.
- Tailor your CV to highlight records management and administrative skills.
- Mention relevant academic modules such as Archives Management or Information Management.
- Proofread your application carefully.
- Use a professional email address.
- Ensure your contact details are correct.
- Upload all required documents.
Submitting a complete and accurate application reflects professionalism and attention to detail.
Diversity and Equal Opportunity
The Office of the Pension Funds Adjudicator is an equal opportunity employer that promotes diversity and inclusion. Persons living with disabilities are strongly encouraged to apply.
The organisation reserves the right not to make an appointment, and only shortlisted candidates will be contacted. If you do not receive feedback within three months after the closing date, please consider your application unsuccessful.
POPIA and Candidate Information
In line with the Protection of Personal Information Act (POPIA), all applicant information is handled confidentially and securely. Unsuccessful candidates’ information may be retained for up to 12 months for future opportunities, unless the applicant requests its removal from the database.
How to Apply
Interested applicants should prepare all required supporting documents and complete their application before the closing date.
Applications for this internship can only be submitted online SUBMIT YOUR APPLICATION HERE
Closing Date: 28 July 2026
Late or incomplete applications may not be considered.
Final Thoughts
The Information and Records Administration Intern Programme 2026 at the Office of the Pension Funds Adjudicator offers an excellent opportunity for graduates seeking practical experience in records management, archives administration, and information governance. With a 12-month contract, exposure to professional document management systems, and the chance to work within a respected public institution, this internship can provide the foundation for a rewarding career in administration and information services.
If you meet the requirements, prepare your documents early and submit your online application before 28 July 2026.
Frequently Asked Questions (FAQs)
Where is the internship located?
The internship is based in Pretoria, Gauteng.
How long is the internship?
The programme runs for 12 months.
Is previous work experience required?
No. This internship is designed for graduates and students with no prior experience in Information and Records Administration.
What qualifications are accepted?
Relevant qualifications or studies in Information Science, Library and Information Science, or Archives and Records Management. Modules in Records Management, Archives Management, Information Management, or Document Management are advantageous.
What is the closing date?
Applications close on 28 July 2026.
How do I apply?
Applications must be submitted online through GoIntern.co.za before the closing date.
