Apply Now for Contact Centre & Gaming Operations Opportunities in Gauteng
If you’re a young South African looking to gain real work experience, earn a stipend, and build skills that employers actually value, then learnerships are one of the best ways to start your career. In 2026, Sun International is offering exciting learnership opportunities for unemployed youth and entry-level job seekers in Gauteng.
These programmes are more than just short-term placements – they are structured learning pathways that combine accredited training with practical workplace exposure. Whether you’re interested in customer service and corporate contact centre work in Sandton, or hands-on gaming operations experience at Carnival City in Brakpan, Sun International’s 2026 learnerships offer a solid stepping stone into formal employment.
In this guide, we break down everything you need to know about the Learner: NC Contact Centre Learnership and the Gaming Operations Learnership (NQF Level 4) – including requirements, benefits, who should apply, and how these opportunities can boost your long-term employability.
Why Learnerships Are a Big Deal for South African Youth
South Africa continues to face high youth unemployment, and many young people struggle to enter the job market due to a lack of work experience. Learnerships help bridge this gap by:
- Providing accredited qualifications
- Offering real workplace experience
- Paying a monthly stipend
- Improving your chances of permanent employment
- Building confidence, professional skills, and workplace discipline
Employers like Sun International invest in learnerships because they want to grow talent from the ground up. As a learner, you’re not just “filling time” – you’re gaining practical exposure that can lead to future job offers in industries such as hospitality, customer service, gaming, tourism, and corporate operations.
1. Learner: NC Contact Centre – Sun International (Sandton)
The Contact Centre Learnership is offered by Sun International’s Central Office in Sandton, one of South Africa’s busiest business hubs. This programme is ideal for young people who enjoy communication, customer interaction, and working in a professional corporate environment.
📌 Learnership Overview
- Programme: Learner: NC Contact Centre
- Company: Sun International (Central Office)
- Location: Sandton, Gauteng
- Start Date: 1 March 2026
- Job Type: Temporary (Learnership)
- Positions Available: 10
- Salary/Stipend: Market-related
- Industry: Call Centre / Customer Service
🎯 What the Learnership Offers
This learnership is designed to develop core competencies in:
- Contact centre operations
- Professional communication
- Customer engagement and service excellence
- Corporate workplace behaviour
- Administrative and basic computer skills
Learners will go through a structured programme that combines theoretical training with hands-on experience in a fast-paced contact centre environment. This is perfect if you want to build a career in:
- Customer service
- Call centres
- Client support
- Corporate administration
- Hospitality and service-based industries
✅ Minimum Requirements
To qualify, applicants must:
- Have Grade 12 (Matric)
- Be a South African citizen
- Submit an updated CV
- Not have participated in a learnership within the same qualification before
- Have strong communication skills
- Show a willingness to learn and grow
- Any relevant post-Matric qualification will be an advantage
💡 Skills That Will Help You Succeed
- Good listening and speaking skills
- Customer-focused mindset
- Basic computer literacy
- Attention to detail
- Professional attitude and reliability
🌟 What You Will Gain
- An accredited qualification
- Valuable workplace experience
- A monthly stipend
- Exposure to a corporate head office environment
- Improved employability in customer service roles
This learnership is especially powerful if you see yourself working in call centres, corporate offices, banks, insurance companies, or hospitality groups.
2. Gaming Operations Learnership (NQF Level 4) – Carnival City, Brakpan
If you’re interested in the gaming and entertainment industry, then the Gaming Operations Learnership at Carnival City is a massive opportunity. This programme is hosted by Afrisun Gauteng trading as Carnival City, one of Gauteng’s well-known entertainment destinations.
📍 Location: Brakpan
📌 Learnership Overview
- Programme: National Certificate in Gaming Operations (NQF Level 4)
- Company: Carnival City (Afrisun Gauteng)
- Location: Brakpan, Gauteng
- Duration: 12 months
- Positions Available: 10
- Salary/Stipend: Market-related
- Industry: Gaming & Entertainment
🎯 What the Programme Is About
This 12-month learnership provides:
- An NQF Level 4 accredited qualification
- Hands-on workplace coaching
- Practical experience in gaming operations
- Exposure to the casino and entertainment environment
- A monthly stipend for the duration of the programme
Learners will undergo assessments before placement and will receive structured training that improves their chances of employment within the gaming and hospitality industry.
✅ Minimum Requirements
To qualify, you must:
- Have Grade 12 or equivalent
- Have passed Mathematics and English
- Be a South African citizen
- Be between 18 and 35 years old
- Be a resident of the City of Ekurhuleni
- Have no criminal record
- Not have participated in a learnership before
⚠️ Work Conditions
Applicants must be willing to:
- Work in a smoking area
- Work shifts, including weekends and public holidays
🌟 What You Will Gain
- A nationally recognised NQF Level 4 qualification
- Real-world experience in the gaming industry
- Improved job prospects in casinos, hotels, and entertainment venues
- Workplace discipline and customer interaction skills
- A foot in the door in a highly competitive industry
Employment Equity & POPI Act Compliance
Both learnerships are aligned with South Africa’s Employment Equity Act and internal equity policies. Preference may be given to candidates from designated groups in line with transformation and skills development goals.
Applicants should also note that personal information will be processed according to the Protection of Personal Information Act (POPIA). Reference checks may be conducted, and if you are not contacted within one month after the closing date, your application should be considered unsuccessful.
Why You Should Apply for Sun International Learnerships
These opportunities are not just “temporary gigs”. They are structured pathways into long-term careers. Past learners often go on to secure permanent roles in:
- Call centres
- Corporate offices
- Hotels and resorts
- Casinos and gaming operations
- Customer service departments
Even if you don’t secure permanent employment immediately after the learnership, the experience, qualification, and references you gain will massively strengthen your CV.
How to Apply for These Learnerships
To apply for these learnership opportunities and many more across South Africa:
👉 Visit: www.gointern.co.za
📧 Or send your enquiries to: info@gointern.co.za
Make sure your CV is updated and includes:
- Your Matric certificate
- Your ID copy
- Any post-school qualifications
- Clear contact details
Final Thoughts
If you’re serious about changing your future in 2026, these Sun International learnerships are a solid move. The Contact Centre Learnership in Sandton is perfect for those interested in corporate customer service careers, while the Gaming Operations Learnership at Carnival City in Brakpan offers a rare chance to enter the gaming and entertainment industry with a recognised qualification.
Opportunities like these don’t come around often – and with only 10 positions available per programme, competition will be tough. Apply early, prepare your documents properly, and take that first step towards building a real career.
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