Want to work for Fidelity Security in South Africa? Here’s a full guide on the latest Fidelity Security requirements for 2025 — including qualifications, PSIRA grades, training, and application tips.
Introduction
If you’ve ever thought about becoming a security officer in South Africa, you’ve probably heard of Fidelity Security Group — one of the country’s biggest and most respected private security companies.
But before you apply for a job or learnership at Fidelity, it’s important to know the entry requirements, training steps, and documents you’ll need to qualify. This guide breaks down everything — from PSIRA registration to the qualifications Fidelity looks for in new recruits.
Whether you’re aiming for a security guard position, a cash-in-transit job, or a supervisory role, understanding the requirements will give you a head start and boost your chances of being accepted.
Who is Fidelity Security?
Fidelity Services Group is one of South Africa’s largest integrated security and risk management companies. They offer services such as:
- Guarding and protection services
- Cash solutions (Cash-in-Transit, ATMs, and cash management)
- Armed response and alarm monitoring
- Access control and CCTV installations
- Fleet management and security technology
With branches and clients across all nine provinces, Fidelity employs thousands of security professionals — from entry-level guards to highly trained specialists.
Why Work for Fidelity Security?
There are many reasons why Fidelity is one of the most popular employers for young people looking to start a career in the security sector:
- National footprint – Offices and contracts across South Africa.
- Training and development – Fidelity provides ongoing PSIRA-accredited training and upskilling.
- Career growth – You can move up from Grade E security officer to armed response or supervisor roles.
- Job security – Security is one of the most stable industries in South Africa.
- Employee benefits – Depending on the role, benefits may include medical aid, pension contributions, and allowances.
Fidelity Security Requirements (2025 Updated)
To work at Fidelity or any registered security company in South Africa, you must meet certain legal and company-specific requirements. Let’s break them down step by step.
1. You Must Be a South African Citizen or Have Legal Residence
You’ll need a valid South African ID or work permit. Fidelity performs background checks, so your documents must be authentic and up-to-date.
2. PSIRA Registration (Private Security Industry Regulatory Authority)
No one can work as a security officer without being PSIRA registered.
What is PSIRA?
The Private Security Industry Regulatory Authority (PSIRA) oversees all private security officers and companies in South Africa. They ensure professionalism and compliance with security laws.
PSIRA Grades
There are five main grades for security officers:
- Grade E: Entry-level — basic patrol and observation duties.
- Grade D: Access control, report writing, and safety awareness.
- Grade C: Protection of classified areas, asset protection, and supervision.
- Grade B: Site supervisor or team leader roles.
- Grade A: Managerial or control room supervision.
Fidelity usually requires Grade C or higher, depending on the role.
If you’re applying for armed response, you’ll need Grade B or A plus firearm competency.
3. Minimum Education Requirements
Fidelity typically requires:
- Matric (Grade 12) certificate for most positions.
- Some roles accept Grade 10, but Matric is preferred.
- For technical or supervisory positions (like CCTV or Cash-in-Transit), additional training or NQF qualifications may be needed.
4. Security Training
Before applying, you should complete a security training course from a PSIRA-accredited training provider.
Training covers topics like:
- Legal aspects of security
- Report writing
- Observation and patrols
- Fire prevention and safety
- Public relations and customer service
- Emergency procedures
After completion, you’ll get a certificate of competence that allows you to apply for PSIRA grading.
5. Clean Criminal Record
Fidelity does strict background and criminal checks before hiring.
You must not have any criminal record related to theft, violence, or dishonesty.
You may be asked to provide a SAP Clearance Certificate or consent for Fidelity to conduct their own screening.
6. Medical Fitness and Physical Requirements
Security work can be physically demanding. Fidelity requires all applicants to:
- Be in good health
- Pass a medical and fitness assessment
- Have good eyesight and hearing
- Be able to work long shifts and respond quickly in emergencies
For armed or cash-in-transit roles, firearm fitness and endurance are essential.
7. Firearm Competency (for Armed Response or CIT roles)
If you’re applying for armed response, cash-in-transit, or escort positions, you must have:
- Valid firearm competency certificate issued by the SAPS
- Proof of training from an accredited firearms training centre
- No criminal record or substance abuse history
These documents are verified before employment.
8. Driver’s License (for Mobile and Response Roles)
Some Fidelity positions, especially armed response or patrol units, require a valid driver’s license (Code 8 or higher).
Having your own reliable transport is also an advantage.
Additional Requirements and Skills
Beyond the basics, Fidelity looks for candidates who are:
- Reliable and punctual
- Professional in appearance and attitude
- Good communicators (both written and verbal)
- Able to handle stress and remain calm under pressure
- Customer-focused, since you’ll often deal directly with clients and the public
Having basic computer literacy or CCTV operation knowledge can also give you an edge.
How to Apply for Fidelity Security Jobs
Applying for Fidelity jobs is simple once you meet the requirements. Here’s how to do it step by step:
- Visit the official Fidelity Services Group careers page:
👉 www.fidelity-services.com - Browse current vacancies:
Look for positions like Security Officer, Armed Response Officer, Cash-in-Transit Driver, or Control Room Operator. - Prepare your documents:
- Updated CV
- Certified ID copy
- Certified PSIRA certificate
- Firearm competency (if applicable)
- Proof of residence
- Educational certificates
- Submit your application online or at your nearest Fidelity branch (depending on the listing).
- Wait for screening and interviews. Fidelity HR will contact shortlisted applicants for assessments and interviews.
Fidelity Security Learnerships and Training Programmes
Fidelity often offers learnerships for youth who want to enter the security industry but don’t yet have PSIRA training or experience.
These learnerships are usually 12 months long and include:
- On-the-job training
- Classroom instruction
- PSIRA accreditation upon completion
Basic Requirements for Fidelity Learnerships:
- South African citizen (18–29 years old)
- Grade 10 or Matric
- No criminal record
- Willingness to undergo screening and training
- Good communication skills
These programmes are ideal if you’re starting your career in the security industry and need both training and experience.
Tips to Increase Your Chances of Getting Hired
✅ Get your PSIRA certificate early — most candidates lose out because they wait too long.
✅ Keep copies of all your certificates certified and up to date.
✅ Dress professionally when visiting Fidelity offices or interviews.
✅ Be honest — background checks will expose false information.
✅ Stay fit and healthy — many roles require physical alertness.
✅ Follow up politely after submitting your application to show interest.
Common Questions About Fidelity Security Requirements
Q1: Can I apply without PSIRA?
Not for most roles. You must be registered or at least have proof that you’re applying for PSIRA registration.
Q2: What is the minimum age for Fidelity?
You must be 18 years or older to work legally in the security industry.
Q3: How long does PSIRA registration take?
It usually takes 4–6 weeks depending on verification and background checks.
Q4: Does Fidelity hire females?
Yes, Fidelity hires both male and female security officers — especially for access control, CCTV, and admin-related roles.
Q5: Do they offer training for beginners?
Yes, through their learnership and training programmes.
Conclusion
Starting a career with Fidelity Security can open doors to long-term stability, skill development, and real-world experience in South Africa’s booming security industry.
Make sure you meet all the requirements, from PSIRA registration to fitness checks, before applying. Stay professional, be honest in your documents, and you’ll stand a great chance of joining one of the top private security employers in the country.
If you’re ready to apply, visit www.fidelity-services.com and check the latest vacancies or learnerships closing soon.
🚨 Quick Summary (for SEO & readers)
| Requirement | Details |
|---|---|
| Citizenship | South African ID or legal residence |
| PSIRA Grade | Minimum Grade C (higher for armed/CIT) |
| Education | Grade 10–12 |
| Criminal Record | Must be clear |
| Health & Fitness | Required |
| Firearm Competency | Needed for armed roles |
| Driver’s License | Required for response/mobile positions |
Leave a Reply